Privacy Policy
Effective Date: June 2, 2026
Hydra Total Care ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you contact us or request services.
Information We Collect
We may collect the following information:
- Name, phone number, and email address
- Service address and property details
- Communications you send us via text, email, or web form
How We Use Your Information
- To schedule and perform requested services
- To send appointment confirmations and reminders
- To follow up on quotes and completed jobs
- To request reviews after service completion
- To respond to your inquiries
SMS Messaging
By providing your phone number, you consent to receive SMS messages from Hydra Total Care related to your service requests, appointments, and follow-ups. Message frequency varies based on your service activity.
Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For help, reply HELP.
No Sharing of Mobile Numbers
We do not sell, rent, share, or transfer your mobile phone number to any third party for marketing purposes. Your number is used solely to communicate with you about your services with Hydra Total Care.
Data Security
We take reasonable measures to protect your personal information from unauthorized access or disclosure. We do not store payment information.
Contact Us
Questions about this policy? Contact us at hydratotalcare@gmail.com.